If Video does not play;

>Allow time to buffer

>Error Message


>Some videos auto play and play over each other, so you have to ask which videos is the ones auto playing.

Basic troubleshoot:

* Check connectivity and internet speed

* Change browser (Chrome, Mozilla, Internet Explorer..etc)

* Try to view it to another device or computer

*Check also if browser is updated 


If it still doesn't work, contact support desk, please make sure to provide the following:

+Detailed information (including the troubleshooting procedures done)

+Send a screenshot of the issue