FAQ

Log-In Issues
Message the support team with your concern, and also send a copy of the transaction/ receipt or the email address that was registered to the program.   ...
Tue, 12 Sep, 2017 at 12:12 PM
Video Issues
If Video does not play; >Allow time to buffer >Error Message   >Some videos auto play and play over each other, so you have to a...
Tue, 12 Sep, 2017 at 12:17 PM
Other tech issues
Message the support team with your concern, and also provide a copy of the transaction/ receipt or the email address that was registered   *Check conn...
Tue, 12 Sep, 2017 at 12:18 PM
Facebook Group Request
Message the support team with your Facebook Account name, group you are joining, and send us a receipt of the program you subscribed. The information will...
Tue, 12 Sep, 2017 at 12:19 PM
Webinar Concerns
This will be scheduled and posted thru Facebook groups and/or sent via email to members' registered email address, check INBOX or SPAM folder, or thr...
Tue, 12 Sep, 2017 at 12:21 PM
Cancellation
Message the support team with your request to cancel the subscription, and also send a copy of the transaction/ receipt or the email address that was regi...
Tue, 12 Sep, 2017 at 12:22 PM
Updates and Promotions
Information dissemination will be thru emails and Facebook group, so always check your inbox of the email address registered.
Tue, 12 Sep, 2017 at 12:23 PM
Direct Communication with Dan Dasilva or other mentors
Questions are best asked in the Facebook group, it is where all the members interact with each other as well as Dan.  Here are the ways: By ...
Tue, 12 Sep, 2017 at 12:28 PM
Why Membership is better than Youtube access only?
Membership access has more in-depth coverage on the topics and will guide your learning curve with more tools, resources, and various information from men...
Tue, 12 Sep, 2017 at 12:30 PM
Refund Policy
When requesting a refund please include this information: a copy of receipt or transaction the email address used during sign-up/ registration of th...
Tue, 12 Sep, 2017 at 12:39 PM